Managing in a Unionized Envirionment
Duration: 2 Days
This team-taught course takes the guesswork out of managing unionized employee groups. You will gain the legal knowledge and leadership approaches to improve workplace relations and make confident management/human resources decisions that will withstand the scrutiny of any arbitration process.
Who should attend:
- Managers and Front-line Supervisors responsible for creating positive working relationships with unionized workers
- Human Resources, Personnel Managers and Labour Relations leaders
- Directors of public sector departments, educational institutions, unionized agencies and healthcare organizations
- Industrial Relations specialists
- Managers and those new to a unionized work environment
What You Will Learn:
- How top performing managers lead and coach unionized employees.
- Gain a clear grasp of the legal issues of working with unionized staff.
- How to avoid the root causes of most union-management conflicts.
- How to operate within the structure of your collective agreement.
- Team building exercises to establish a high-performance work climate.
- How to document employee performance and feedback sessions.
- The formal disciplinary process.
- How to deal professionally with disgruntled employees and unions challenges.
- Coping with difficult, drawn-out employee problems.
- Maintaining positive relationships with union representatives.
- Important lessons and cases from top labour relations experts.
Program Content:
- The Labour Relations Act
- The Collective Agreement
- Absenteeism
- The Human Rights Code
- Managing Disciplinary Issues and Process
- The Daily Challenges of Managing a Unionized Staff
- Effective Leadership: Setting Expectations and Improvement Goals
- Motivating and Coaching Your Staff
- Persuasion and Communication Skills
Price: $1,295*
* Price does not include meals and accommodation
30% Non-Refundable Deposit (on Total) Required for Registration; Balance of Fees Due a Minimum of 5 Business Days Prior to Commencement of Program.
For more information, please contact:
Ann Ralph, CEO
(807) 929-3511, Ext. 213; ann@queticocentre.com
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